2007
Data Service makes first appointments
Published:
07 January 2008
Allen Hull and Simon Reynolds have been appointed to establish the customer relationship functions of the new Data Service prior to its planned launch next spring.
Both have considerable service management experience, with Allen having worked with organisations including the Ministry of Justice, Cable and Wireless and Axa Insurance, and Simon with corporate clients such as BT and Norwich Union.
“Our first priority is to establish the type and level of support that further education providers will most appreciate and to decide how we can deliver it to them in the most effective way,” said Allen.
As well as establishing key customer service functions prior to its launch, work is also underway in other areas for which the service will become responsible. These include:
- Harmonising LSC and Ofsted success rate reporting
- Identifying and quantifying the bureaucratic burden of data collection
- Identifying requirements for better use of data based upon best practice in other sectors and the wider education community
The new national Data Service will be launched in April 2008 to take responsibility for collecting and disseminating further education information in England.
